Sometimes you can do everything right and still get it wrong. Sure, mistakes happen. And I’m a big believer in allowing yourself to try and fail — because that’s a big way that people (and businesses) get smarter. But when it comes to cybersecurity?...
I’m guessing you’ve heard about WannaCry. In case you have not, WannaCry is a ransomware that’s hit companies all across the world. A hacker takes advantage of a security loophole to encrypt all the data on your hard drive. Want it back? Pay a ransom...
So you want to know the secret to keeping customers happy? Answer your phone. Unless you’ve been living in an isolation tank, you’ve experienced phone tree hell. You know that state where you’re trying to get a simple question answered, and after...
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