business strategy, Entrepreneurship, Marketing/PR, Reviews, Social Media, Workflow
How do you measure success? There’s a lot of conversation around business success, what it means, and how to measure it. (And we probably talk even more sometimes about lazy metrics and poor measurement.) I’m not going to talk about measurement at all...
Business, business models, Customer Service, innovation, Reviews, Social Media, Workflow
Social business is a big topic of conversation these days. And there’s no question that companies that are able to pivot their operations to respond to both challenges and opportunities in real-time are ahead of the game. But how do you get there? Jay Baer and Amber...