What’s Next for Design Thinking?

It’s no secret that I’m fascinated by design thinking. We’re increasingly connected to, by, and with “things.” So how we interact with objects and devices – and that we can interact with them — becomes less a question of convenience and more a universal...

Finding Fresh Voices 2

I wrote a post a couple of years ago about finding fresh voices. It was all about how you need new perspectives to be creative. I’m taking a Coursera class right now on Internet Giants: The Law and Economics of Media Platforms. It’s a fascinating look...

3 Business Lessons from a Computer Meltdown

Just call me Daria, Destroyer of Digital Devices. In the past six months, I have set up two desktop (all-in-one) computers and two laptops—because the first one in each category turned out to be defective. While this added up to a colossal time suck, I did take away...

The Importance of Brand Vigilance

Actor Bill Cosby sent a “cease and desist” letter to a businessman who had an online company called Cosby Sweaters. (The company name has since been changed.) The owner reportedly tweeted that he couldn’t believe his childhood hero was suing him. I...

Why Bing Will Always Be #2

If Bing’s process for setting up a Bing Local Listing is any indication, Microsoft is in trouble. It look me 7 weeks from start to end to do something that should have taken 7 minutes. (Okay, maybe 30 minutes.) Here are a few of the hoops I had to jump through:...