Is Groupon the Next Lycos?

Lycos used to be a big deal. Lycos was one of the first ad-supported search engines. It completed one of the fastest IPOs in history. It was one of the first profitable Internet companies. And it barely exists today. Look at the home page, and you see a flashback to...

Can You Have Too Much Business?

A big rap on Groupon is that it brings in one-time customers that most retail businesses have no idea how to convert. If it led to a steady uptick in business, companies would be cheering. Right? But can you have too much business? Chef Geoff’s uptown location...

An Ode to Writing Rules

I’ve been on a rulemaking binge lately, and I’m loving it. And you just might be surprised how a few little rules can simplify your business life. I’m talking about Outlook Rules. While lots of people have Inbox Zero goals, that doesn’t work...