Why Bing Will Always Be #2

Business, business models, Technology

If Bing’s process for setting up a Bing Local Listing is any indication, Microsoft is in trouble. It look me 7 weeks from start to end to do something that should have taken 7 minutes. (Okay, maybe 30 minutes.) Here are a few of the hoops I had to jump through:...

RockMelt: First Impressions

Social Media

RockMelt, unveiled yesterday, touts itself as a social browser “designed around you and how you use the Web.” And it might be the future — but the future, in this case, isn’t now. 1. You have to “log in” via Facebook to use the...

What’s in Your Toolbox?

Business, Workflow

  I was checking my e-mail, tweeting with friends, and reading through a backlog of blog posts last Friday while soaring across the United States at 35,000 feet. It was a great way to feel connected after a week of airplanes, hotels, and day-long meetings. But...

Google’s Chrome Strategy

Business, Communications Strategy

Google’s new browser proves the power of the brand: it has received instant attention and was in short-order downloaded over one million times. Plus the blogosphere’s been buzzing with a mix of browser reviews and discussions about Google’s business...