Business, business strategy, Workforce
Buffer recently sunset its optimal scheduling tool. I loved the tool. It was a handy way to identify the best times to schedule posts on different social platforms. Want to schedule 5 Twitter posts a day? Here’s the best time for you. Need to schedule 1 Instagram...
Customer Service, Social Media
Comcast received a lot of praise at one time for being an early adopter of Twitter for customer service. Really, people said nice things about the company. Look it up. If you took to Twitter, you could get “escalated” help. Otherwise? Good luck. We talk a...
Business, networking, Workflow
It’s a new year (happy new year!), and I’m not going to start by talking about trends. Instead, I’m going to talk about goals and expectations. This isn’t about deep thoughts — or trite inspirational quotes. I’m not a maker of new...
Business, Odds & Ends, Professional Development
The Buffer community was on a roll. The #bufferchat Twitter conversation this week was all about books. Books we loved as a kid. Books that inspire us now. Books that guide our businesses. Classic books and not-so-classic books. When I offered to build a master list...
