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TweetDeck

10 Social Tools to Help Your Business

by Daria Steigman on March 7, 2011

Social Tools, Social Media, Independent Thinking, Steigman Communications, llcWe talk a lot about the “big 5″ social media platforms (blogs, Twitter, Facebook, YouTube, and Flickr).  But the conversation universe is a much bigger place, and there are other platforms, channels, and tools that just might make sense for your business too.

Here are 10 of them (thanks to a terrific closing session at the Frederick New Media and Technology Conference on February 24 that featured 10 speakers, three minutes each, talking about 10 less-well-known social tech tools):

  1. BuddyPress. Beth Schillaci said that this “social networking in a box” open-source WordPress add-on lets you build a community within your own space (e.g., where you have control and own your data). Suggested uses, said Schillaci, include a safe space for a student community and an in-house (employee) community that you can tuck behind a firewall.
  2. Tumblr. Jessica Hibbard called the microblogging site “an elegant solution” for curating content. She said it is an easy way to post content as diverse as video, photos, and chat scripts. Hibbard said business uses include showcasing your thought leadership by creating a central location for industry news (LL Bean does this) or as a way to connect with your community. There’s even an “ask me anything” button.
  3. Meetup. Kelly Beach said that you need to give to your community before you can start selling, and a Meetup group is one way to do this. She also pointed out that, with 250,000 meetups monthly, it’s a great way to connect with like-minded people in your community.
  4. SlideShare. See my 4 tips for using SlideShare.
  5. Quora. Lisa Byrne said that the fledging Q&A site is great way to both be helpful to your community and to ask for help. She said one way to use Quora is to ask questions that will help you deliver a better service or build a better product. (See here for my early take on Quora.)
  6. HootSuite. Like TweetDeck, Hootsuite is another popular Twitter client designed to make social media monitoring and engagement easier. Sandy Sponaugle said that Hootsuite supports several multimedia sites and recently rolled out a new analytics tool.
  7. 3D Visualization. Darian Robbins talked about using Google Earth to layer information to create a 3D representation about your business. Can you say cool?
  8. Open Source E-Commerce Systems. Nick Damoulakis talked about six good e-commerce products. UberCart and WP e-commerce both work with WordPress. His favorite: Magento, which he termed a “mini-Amazon.com” (lots of functionality, but it’s not plug and play).
  9. HTML5. Jon-Mikel Bailey said that HTML5 is all about user experience. He said that the code is easier to develop and maintain, and that it gives you lots of options (including chat features and better form management). This is developer geek chic. While the rest of us don’t have to know how to do it, it helps if we know what can be done.
  10. Google Instant. Jeannine Morber said that Google is moving increasingly toward valuing relevance in search. She said that the biggest implication is that content is and will continue to be the most important and relevant element of your Web site.

What’s your favorite “outlier” social platform or tool?

Photo by tuppus (Flickr).

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5 Must-Have Tech Tools for Business

by Daria Steigman on February 14, 2011

Technology, Business, Independent Thinking, Steigman CommunicationsIn an interview with The New Small author Phil SimonZane Safrit asked a great question about essential business tech tools. It got me thinking about the  five tech tools my business can’t do without:

1. Access. People talk a lot about the cloud and cloud computing, but what good is having your documents and work processes offsite if you can’t access them? To me, being able to work anywhere today is dependent on a hard-wired Internet connection, a good router, a broadband card, and/or great WiFi.

2. WordPress. If Simon hadn’t mentioned WordPress in his top-5 list, I might not have thought about it. But WordPress is an essential technology platform because it powers my Web site and my blog–the “home base” for my business.

3. SmartPhone. It seems hard to fathom that I once walked around without a portable phone. Now I can’t imagine not being able to check e-mail on the go. And that doesn’t even touch on all the other productivity apps I access daily–and, of course, the mobile phone. My current phone of choice: Motorola’s DROID.

4. TweetDeck. My Twitter client of choice, I don’t just use TweetDeck to keep up with trends, breaking news, and my Twitter community. With its real-time streaming, it’s also great for tweetchats. In addition, I use the platform to monitor LinkedIn status updates and my Facebook feed.

5. Google Reader. I don’t know why anyone says RSS is dead. Between the 130+ blogs I read regularly and the alerts I’ve set up, Google Reader makes it possible for me to organize and process a great deal of information. I also like that I can follow smart people and aggregate–right in Google Reader–what they are curating. Plus there’s a terrific mobile app so I can catch up with my reading on the go.

What tech tools are in your business arsenal?

Have you signed up to receive the Independent Thinking newsletter? Now’s the time! Once a month I’ll send you exclusive, subscriber-only content highlighting interesting articles I’ve found, as well as tips on marketing, social media, and how to grow your business. Sign up today!

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RockMelt: First Impressions

by Daria Steigman on November 10, 2010

RockMelt Browser | Social Media | Independent Thinking | Steigman Communications, llcRockMelt, unveiled yesterday, touts itself as a social browser “designed around you and how you use the Web.” And it might be the future — but the future, in this case, isn’t now.

1. You have to “log in” via Facebook to use the browser (see #2), which is designed to make your data portable and your usage seamless. Okay, but I can already access my social graph and more via Chrome or any other browser–not to mention TweetDeck (see #3).

2. RockMelt is built around Facebook. It’s the way you log in, request a beta invite, and issue invitations to your friends. A list of your friends populates the left-hand corner. The problem for me is that Facebook isn’t the center of my online network. I think RockMelt might be a lot more valuable if it let me pick my primary network.

3. I’m used to streams, and RockMelt’s interface feels static in comparison to the dashboard, real-time model I’m grown accustomed to with TweetDeck. Plus I can now pull in multiple streams and platforms at once (including Facebook and LinkedIn).

On its blog, RockMelt calls its product “still a baby… but we’re most excited about what it will grow into.” I think RockMelt may well be onto something, so I’m going to keep an eye on it. But, for now, I’ll access my social graph elsewhere. Meanwhile, Robert Scoble has an interesting analysis over on his blog.

Have you tested RockMelt. If so, what are your first impressions?

Have you signed up to receive the Independent Thinking newsletter? Now’s the time! Once a month I’ll send you exclusive, subscriber-only content highlighting interesting articles I’ve found, as well as tips on marketing, social media, and how to grow your business. Sign up today!

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I’ve been looking at my Twitterstream in real time since Thursday morning. Unlike the streamtime approach we’ve become used to, real time has no updates. It is a non-stop stream. Instant-ness. Immediacy.

In a blog post aptly titled Trialling Twitter at the Speed of Wow, TweetDeck opened up an experimental version of its desktop app to a handful of accounts. I was lucky to nab one, and so I thought I’d share my first (very preliminary) impressions.

1. Much as our brains have had to learn to process growing amounts of information in streamtime, real time will force us once again to readjust how we process information. I’m not sure yet whether this process will be iterative or require new systems and tools.

2. Without the “chunking” of tweets (via timed stream updates), it’s easier than ever to miss key information–so setting up TweetDeck notifications for mentions and DMs is more important than ever.

3. You can once again pull in replies to people you don’t follow from people you do. This is a huge step to restoring the ambient discovery Twitter took away 15 months ago.

4. We’re following a lot more people than we were 15 months ago, and somehow we’ve gotten accustomed to the quieted stream. I’ve been experimenting with the new functionality restored sometimes–and sometimes silenced when the volume of tweets streaming by gets overwhelming.

5. I’d like to see Twitter (or TweetDeck and other app developers) create a tool that lets me selectively follow the public replies of some people in my Twitterstream without having to pull in all of them. A list that I can shape and reshape to fit what matters to me over time.

Have you signed up to receive the Independent Thinking newsletter? Now’s the time! Once a month I’ll send you exclusive, subscriber-only content highlighting interesting articles I’ve found, as well as tips on marketing, social media, and how to grow your business. Sign up today!

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What’s in Your Toolbox?

by Daria Steigman on April 28, 2010

Business Productivity Toolbox

[Note: This post originally appeared on IABC's Communication World blog.]

I was checking my e-mail, tweeting with friends, and reading through a backlog of blog posts last Friday while soaring across the United States at 35,000 feet. It was a great way to feel connected after a week of airplanes, hotels, and day-long meetings. But then I came back, and my Internet service provider had a major outage—leaving me offline and disconnected for several hours on Monday.

Surprisingly, it wasn’t the tweets or my e-mail that I missed. It was Google. And Dictionary.com. I was working on a report for a client, and I’m so used to being able to fact check, decipher acronyms, and check for precise word usage that the productivity snag was making me really cranky, really fast.

That got me thinking about the tools I take for granted that help me as a multitasking communications pro, business owner, and blogger.

Here are seven programs and tools that help me to be productive every day:

  1. Google has become my backup business hub. Plus I can sync my Droid so that I can access Gmail, my contacts, and my calendar on the go.
  2. Google Reader is indispensible. Without a good aggregator, it would be impossible to keep up with 10-15 blogs, let alone the 100+ I read regularly.
  3. Ever since I loaded that first beta version of Google Chrome, I’ve been hooked by the speed and simplicity of the browser. I’m particularly fond of the bookmark sync feature since I typically use two computers (one desktop, one netbook).
  4. TweetDeck is my Twitter desktop client of choice. The Groups feature is invaluable; I also run Facebook and LinkedIn feeds. I typically monitor the notifications window at the bottom of my screen, and pop in periodically to chat during the day.
  5. Evernote enables me to capture random ideas for blog posts and other notes and access them wherever and whenever I want.
  6. Post-it Notes, Sticky Notes, and 1 dry erase board. I’m big on both to-do lists and capturing ideas and potential innovations. I use my dry erase board as a visual reminder of projects and deadlines and as a place to aggregate blog post ideas for Communication World, Workshifting, and this blog. I use the Sticky Notes program (which sits on my desktop) for nagging items. Post-it Notes is for one-off items, from checking on the status of an invoice to a phone call I need to return.
  7. My Droid, with its crisp big screen and Android operating system, is rapidly becoming an invaluable business tool. Plus it has amazing turn-by-turn GPS navigation.

What’s in your toolbox?

Photo by Ali Edwards (Flickr).

Have you signed up to receive the Independent Thinking newsletter? Now’s the time! Once a month I’ll send you exclusive, subscriber-only content highlighting interesting articles I’ve found, as well as tips on marketing, social media, and how to grow your business. Sign up today!

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