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10 Social Tools to Help Your Business

by Daria Steigman on March 7, 2011

Social Tools, Social Media, Independent Thinking, Steigman Communications, llcWe talk a lot about the “big 5″ social media platforms (blogs, Twitter, Facebook, YouTube, and Flickr).  But the conversation universe is a much bigger place, and there are other platforms, channels, and tools that just might make sense for your business too.

Here are 10 of them (thanks to a terrific closing session at the Frederick New Media and Technology Conference on February 24 that featured 10 speakers, three minutes each, talking about 10 less-well-known social tech tools):

  1. BuddyPress. Beth Schillaci said that this “social networking in a box” open-source WordPress add-on lets you build a community within your own space (e.g., where you have control and own your data). Suggested uses, said Schillaci, include a safe space for a student community and an in-house (employee) community that you can tuck behind a firewall.
  2. Tumblr. Jessica Hibbard called the microblogging site “an elegant solution” for curating content. She said it is an easy way to post content as diverse as video, photos, and chat scripts. Hibbard said business uses include showcasing your thought leadership by creating a central location for industry news (LL Bean does this) or as a way to connect with your community. There’s even an “ask me anything” button.
  3. Meetup. Kelly Beach said that you need to give to your community before you can start selling, and a Meetup group is one way to do this. She also pointed out that, with 250,000 meetups monthly, it’s a great way to connect with like-minded people in your community.
  4. SlideShare. See my 4 tips for using SlideShare.
  5. Quora. Lisa Byrne said that the fledging Q&A site is great way to both be helpful to your community and to ask for help. She said one way to use Quora is to ask questions that will help you deliver a better service or build a better product. (See here for my early take on Quora.)
  6. HootSuite. Like TweetDeck, Hootsuite is another popular Twitter client designed to make social media monitoring and engagement easier. Sandy Sponaugle said that Hootsuite supports several multimedia sites and recently rolled out a new analytics tool.
  7. 3D Visualization. Darian Robbins talked about using Google Earth to layer information to create a 3D representation about your business. Can you say cool?
  8. Open Source E-Commerce Systems. Nick Damoulakis talked about six good e-commerce products. UberCart and WP e-commerce both work with WordPress. His favorite: Magento, which he termed a “mini-Amazon.com” (lots of functionality, but it’s not plug and play).
  9. HTML5. Jon-Mikel Bailey said that HTML5 is all about user experience. He said that the code is easier to develop and maintain, and that it gives you lots of options (including chat features and better form management). This is developer geek chic. While the rest of us don’t have to know how to do it, it helps if we know what can be done.
  10. Google Instant. Jeannine Morber said that Google is moving increasingly toward valuing relevance in search. She said that the biggest implication is that content is and will continue to be the most important and relevant element of your Web site.

What’s your favorite “outlier” social platform or tool?

Photo by tuppus (Flickr).

Have you grabbed a free copy of Your Social Media Checklist? Download it today to get 9 tips for being findable and attracting the right customers for your business.

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4 Reasons to Use SlideShare

by Daria Steigman on March 2, 2011

Are you using SlideShare?

In addition to leading a session on captivating content at the Frederick New Media and Technology Conference last week, I also had the opportunity to present a 3-minute, 101 overview of the presentation-sharing platform.

As the examples above show, there are four big reasons to use Slideshare:

  1. Upload your presentations and showcase your smarts. This is a great way to share your knowledge (and thought leadership) beyond the initial audience for your presentation. This presentation, uploaded just a few days ago, has already garnered 85 views on SlideShare. My presentation on engaging your audience: over 200 views in the same timeframe.
  2. Enhance your LinkedIn profile. The LinkedIn SlideShare app lets you embed a presentation directly into your LinkedIn profile. Bonus tip: you can also use it to embed a video.
  3. Keep Tabs on Your Contacts. Once you’ve installed the app, you can also use it to keep tabs on the presentations that your LinkedIn contacts have uploaded to SlideShare.
  4. Competitive Intelligence. In putting together my presentation, I performed a search on the topic of electronic medical records. SlideShare returned over 1,500 results. If I targeted that search more strategically, I might find some very useful data. Remember, people speak a lot at both company meetings and industry conferences–then post their presentations afterwards.

Also of note: SlideShare is just rolling out a new feature, Zipcast, which will let you share presentations in real time. It’s worth keeping an eye on.

What’s been your experience with SlideShare?

Have you grabbed a free copy of Your Social Media Checklist? Download it today to get 9 tips for being findable and attracting the right customers for your business.

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9 Steps To Your Social Media Check-up

by Daria Steigman on February 2, 2011

social media, Independent Thinking, Steigman CommunicationsYour work is all around you. The reality in this age of spidered content and 24/7 WiFi is that other people can find out a lot about you really fast. And this holds true whether you’re online a little–or a lot.  Heck, I bet even people who live “off the grid” are finding themselves tagged in pictures on Facebook or otherwise showing up online. So doesn’t it make sense to know what’s there to be found when someone checks you out?

My latest Independent Thinking column provides guidance on where to look and what to look for when conducting your own social media check-up.

It also includes a book giveaway aimed at those of you new to social media. My friend and colleague Beth Schillaci has written Your Social Media Roadmap. It’s a workbook that takes you through the process of building a strategy and identifying what channels make sense for your business.

Book Contest Details

Want to win a free copy of Your Social Media Roadmap? Beth Schillaci has given me a signed copy of her book to give away here. Read the column, and then come back and leave a comment here on my blog about your social media goals for 2011 and what you hope to learn.

The best answer (judged by me) wins a copy of the book.

Photo by Ivan Walsh (Flickr).

Have you grabbed a free copy of Your Social Media Checklist? Download it today to get 9 tips for being findable and attracting the right customers for your business.

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6 Sources of Killer Competitive Business Intelligence

by Daria Steigman on February 16, 2010

What should we do with all the data? It’s a question I have been asking a lot; good solutions—not so many. So imagine my excitement when someone finally answered the question of how we can use the huge (and growing) volume of competitive business intelligence.

In a recent MarketingProfs webinar, Sean Campbell of Cascade Insights offered some terrific tools and great advice for putting the data to work for you in the business-to-business world. Here are six places to get started:

  1. LinkedIn isn’t just about people profiles, it’s also about company data. Campbell noted that company profiles are a great way to glean insights on the movement of people in and out of companies, including job openings, new hires, and recent promotions.
  2. Read job listings to see what qualifications a company’s seeking and/or hints into new initiatives. Online CVs also provide a glimpse into what people’s job responsibilities entail—and what their company is focused on.
  3. Silobreaker is a search engine that includes a clickable map of a company’s network–a great tool for visual searchers. It also pulls up added value data. (Search for Pepsi for example, and you’ll also get links to CEO Indra Nooyi and a quote from her.)
  4. People post all kinds of data on SlideShare, including presentations from invitation-only meetings that often contain corporate roadmaps. Campbell noted that SlideShare is also a good place to identify subject matter experts.
  5. Use Worldle for reverse mining. Plug in an RSS feed or a Web site and the word cloud will give you a quick look at what a company or a community is talking about.
  6. Seeking Alpha posts transcripts from earnings calls, including the Q&A with analysts and reporters that follows the on-message presentation.

Clearly, no one source will be your holy grail. But hopefully a strategy that merges data from multiple sources will help you to connect the pieces.

What are your favorite tools and sites for data collection?

Photo by Richard Summers (Flickr).

Have you grabbed a free copy of Your Social Media Checklist? Download it today to get 9 tips for being findable and attracting the right customers for your business.

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