Tact and Bluntness

A colleague complimented me on my tact, saying I “have a wonderful way with words… poise and grace.” Another likes my bluntness, saying that “real friends tell it straight, compliments AND criticisms.” Tact and bluntness. My mom once said...

Get Rid of that First Impression Once and For All

You can’t really shake a first impression. It’s done. When we screw it up, we have to live with that. But I’ll share a secret: You can make a second impression. I received a call recently from someone I’d talked to a few months ago about a...