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Beth Schillaci

10 Social Tools to Help Your Business

by Daria Steigman on March 7, 2011

Social Tools, Social Media, Independent Thinking, Steigman Communications, llcWe talk a lot about the “big 5″ social media platforms (blogs, Twitter, Facebook, YouTube, and Flickr).  But the conversation universe is a much bigger place, and there are other platforms, channels, and tools that just might make sense for your business too.

Here are 10 of them (thanks to a terrific closing session at the Frederick New Media and Technology Conference on February 24 that featured 10 speakers, three minutes each, talking about 10 less-well-known social tech tools):

  1. BuddyPress. Beth Schillaci said that this “social networking in a box” open-source WordPress add-on lets you build a community within your own space (e.g., where you have control and own your data). Suggested uses, said Schillaci, include a safe space for a student community and an in-house (employee) community that you can tuck behind a firewall.
  2. Tumblr. Jessica Hibbard called the microblogging site “an elegant solution” for curating content. She said it is an easy way to post content as diverse as video, photos, and chat scripts. Hibbard said business uses include showcasing your thought leadership by creating a central location for industry news (LL Bean does this) or as a way to connect with your community. There’s even an “ask me anything” button.
  3. Meetup. Kelly Beach said that you need to give to your community before you can start selling, and a Meetup group is one way to do this. She also pointed out that, with 250,000 meetups monthly, it’s a great way to connect with like-minded people in your community.
  4. SlideShare. See my 4 tips for using SlideShare.
  5. Quora. Lisa Byrne said that the fledging Q&A site is great way to both be helpful to your community and to ask for help. She said one way to use Quora is to ask questions that will help you deliver a better service or build a better product. (See here for my early take on Quora.)
  6. HootSuite. Like TweetDeck, Hootsuite is another popular Twitter client designed to make social media monitoring and engagement easier. Sandy Sponaugle said that Hootsuite supports several multimedia sites and recently rolled out a new analytics tool.
  7. 3D Visualization. Darian Robbins talked about using Google Earth to layer information to create a 3D representation about your business. Can you say cool?
  8. Open Source E-Commerce Systems. Nick Damoulakis talked about six good e-commerce products. UberCart and WP e-commerce both work with WordPress. His favorite: Magento, which he termed a “mini-Amazon.com” (lots of functionality, but it’s not plug and play).
  9. HTML5. Jon-Mikel Bailey said that HTML5 is all about user experience. He said that the code is easier to develop and maintain, and that it gives you lots of options (including chat features and better form management). This is developer geek chic. While the rest of us don’t have to know how to do it, it helps if we know what can be done.
  10. Google Instant. Jeannine Morber said that Google is moving increasingly toward valuing relevance in search. She said that the biggest implication is that content is and will continue to be the most important and relevant element of your Web site.

What’s your favorite “outlier” social platform or tool?

Photo by tuppus (Flickr).

Have you signed up to receive the Independent Thinking newsletter? Now’s the time! Once a month I’ll send you exclusive, subscriber-only content highlighting interesting articles I’ve found, as well as tips on marketing, social media, and how to grow your business. Sign up today!

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5 Takeaways from FredNMT3

by Daria Steigman on February 28, 2011

Business, Technology, Social Media, Independent Thinking, Steigman Communications, llc

Attendees mingle and network between sessions.

I had the pleasure of attending the sold-out third annual Frederick New Media and Technology Conference on February 24 (photo of me presenting here). The location was good, the WiFi worked well, and the conversations were awesome.

If I had one complaint, it was that there was too much content happening simultaneously. I often had to choose between competing sessions and missed out on some great stuff, including my friend Beth Schillaci’s session on mobile and Whitney Hahn’s discussion on using video.

That said, here are my top five takeaways:

1. Your conference doesn’t need a keynote speaker. FredNMT3 opened up the traditional keynote slot to morning networking, and it gave everyone (okay, me) an opportunity to meet new people and reconnect with old friends.

2. Lots of people know very little about social media. That’s okay. They want to learn. Which means that we need to stop talking about the ubiquity of social media and spend more time teaching people how to apply social media strategies and tools to grow their businesses.

3. In a session about building online communities, Ali Allage talked about incentiving members to be productive, helpful, and relevant. He explained that, in one community, he had created a points system and special benefits to encourage people to provide meaningful contributions. This is a useful way to think about turning a thread of “great point” and “I agree” comments into a discussion.

4. Christopher Penn conducted a terrific session on e-mail marketing. He talked a lot about testing, and recommended using Google’s Search, Wonder Wheel, and Webmaster tools to identify the words (and terms) that people actually use. Penn also pointed out that engagement is the new whitelist (i.e., solid click-through rates mean your content is less likely to be marked as spam) and reminded us to make our calls to action big and obvious (think big red button). Oh, and those annoying pop-up forms that ask you to sign up? Yup, they work.

5. A well-designed closing session will keep people in their seats and engaged. Jessica Hibbard, who organized the conference, accomplished this with a rapid-fire session featuring 10 speakers, three minutes each, talking about 10 less-well-known social tech tools we should know about. I’ll give you a rundown on those in a separate post.

Were you at FredNMT? What was your top takeaway?

Photo by Shashi Bellamkonda, Social Media Swami, Network Solutions.

Have you signed up to receive the Independent Thinking newsletter? Now’s the time! Once a month I’ll send you exclusive, subscriber-only content highlighting interesting articles I’ve found, as well as tips on marketing, social media, and how to grow your business. Sign up today!

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9 Steps To Your Social Media Check-up

by Daria Steigman on February 2, 2011

social media, Independent Thinking, Steigman CommunicationsYour work is all around you. The reality in this age of spidered content and 24/7 WiFi is that other people can find out a lot about you really fast. And this holds true whether you’re online a little–or a lot.  Heck, I bet even people who live “off the grid” are finding themselves tagged in pictures on Facebook or otherwise showing up online. So doesn’t it make sense to know what’s there to be found when someone checks you out?

My latest Independent Thinking column provides guidance on where to look and what to look for when conducting your own social media check-up.

It also includes a book giveaway aimed at those of you new to social media. My friend and colleague Beth Schillaci has written Your Social Media Roadmap. It’s a workbook that takes you through the process of building a strategy and identifying what channels make sense for your business.

Book Contest Details

Want to win a free copy of Your Social Media Roadmap? Beth Schillaci has given me a signed copy of her book to give away here. Read the column, and then come back and leave a comment here on my blog about your social media goals for 2011 and what you hope to learn.

The best answer (judged by me) wins a copy of the book.

Photo by Ivan Walsh (Flickr).

Have you signed up to receive the Independent Thinking newsletter? Now’s the time! Once a month I’ll send you exclusive, subscriber-only content highlighting interesting articles I’ve found, as well as tips on marketing, social media, and how to grow your business. Sign up today!

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Are Keynotes Necessary?

by Daria Steigman on January 10, 2011

Jessica Hibbard, who’s organizing a February conference in Frederick, posed the following question on Twitter the other day:

At a conference, how important is the keynote address? Do we have keynotes because they’re essential, or because we’ve always had them?

My initial response:

A little of both. They’re only essential if they rock and/or have a rock star to draw participants. So many end up duds.

I added that I’d rather see more networking or additional content sessions. Beth Schillaci added that she’s “skipped many a keynote.” Others also chimed in, and most were lukewarm on keynotes. Which really begs the question of why so many conferences include them.

A case in point: At GrowSmartBiz in 2009, the keynoters were Chris Anderson and Mark Warner. They (okay, Anderson) attracted me to the conference. Both were terrific. In 2010, the GrowSmartBiz keynoter was SBA Deputy Administrator Marie Johns–in a city where government officials are a nickel a dozen. Johns’ remarks were relevant–but she was clearly giving her usual speech. And she wasn’t drawing a crowd.

Case in point 2: I’ll be blogging at What’s Next DC in a couple of weeks. The conference is set up as a series of presentations. Sure the first one is Hubspot founder Brian Halligan. But he’s “Act 1: Foundation,” and not a keynoter. There’s an Act 2 (and 3, and 4…). All the speakers are given equal weight, and the program is the draw.

What’s your take? Are keynotes necessary?

Photo by Beau Giles (Flickr).

Have you signed up to receive the Independent Thinking newsletter? Now’s the time! Once a month I’ll send you exclusive, subscriber-only content highlighting interesting articles I’ve found, as well as tips on marketing, social media, and how to grow your business. Sign up today!

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11 Months, 1 Web Design, and the Perils of DIY

by Daria Steigman on November 23, 2009

MyWebsite

Eleven months. Eleven months, which equals a cautionary tale about good intentions. As in mine, and my time and ability to brand a Web site.

When I migrated SteigmanCommunications.com onto a self-hosted WordPress platform in January (or, more accurately, when my friend and uber-trainer Lee Watts did this for me), I had every intention of adding design elements quickly. The problem: I thought I could do it myself. And that, at the time, meant learning hooks and understanding CSS style sheets–not my forte.

Not my forte, as in: smart business owner, take your own advice and farm out the tasks that aren’t your specialty (like accounting and Web design). So eventually I figured out that I wasn’t going to do it (and certainly wasn’t going to do it well), and hired someone who actually gets this design stuff.

If you’re reading this post via feed reader or e-mail, pop over to the site and check out the new design. It was 11 months in the making.

Have you signed up to receive the Independent Thinking newsletter? Now’s the time! Once a month I’ll send you exclusive, subscriber-only content highlighting interesting articles I’ve found, as well as tips on marketing, social media, and how to grow your business. Sign up today!

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