Oh really? Glad to know I want brake problems.
This turned up in my mail on Saturday. Inside was a shiny brochure about their hybrid vehicles. Don’t you think Toyota should have put off this print campaign until after they fixed their cars?
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Welcome to Steigman Communications and the Independent Thinking blog. Daria Steigman is a business-savvy communications strategist who helps organizations develop and execute communications solutions to help them achieve their business goals. Her blog looks at the business of running a business, entrepreneurship, communications, social media, strategic thinking, and--of course--Independent Thinking.
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Toyota has responded to their mechanical and technical problems in a most amateurish fashion. First blame the carpet…
A corporation can either stand by its product, admit fault and proceed to fix problems, or it can insulate the high officials of the corporation. In the old days, Japanese CEOs resigned with apologies, and tried to fix the problems. That is the only proper response.
Thanks, Mom. I couldn’t have said it better myself.