by Daria Steigman on August 29, 2008
Business blogs are designed to raise your profile, add value, and build your relationship with your stakeholders. This list of 50 topics for a company blog offers a great starting point for companies launching blogs and consultants advising clients on their online strategies.
All credit for this list goes to blogger and social media consultant Chris Brogan.
Tagged as:
Blogs,
marketing,
PR
by Daria Steigman on August 28, 2008
Even without the economic downturn, most restaurants would be delighted to have a crowd for happy hour. Especially in the last week of August, when much of official Washington is either in Denver, bound for Minneapolis, or just taking advantage of the downtime to get some downtime. Most restaurants–but not Oya.
The Penn Quarter restaurant may look cool and sophisticated, but it’s just a facade. After agreeing to allow IABC/Washington to hold a happy hour at the bar on Tuesday, staff told arriving event organizers that they would have to run one tab, and that the restaurant would add a service charge to every drink. This for patrons buying drinks at the bar. No special room. No extra bartender.
Oya finally dropped that idea, but then they asked event organizers to move the nametags to a far back corner. I guess they were ruining the aesthetics.
After that, I had a glass of water. Then I went to the ball park, where they want my business, said hello to India (my awesome usher), and had a beer.
Business is reputational, and consumers have lots of options. So why would any business opt to make its customers unwelcome?
Tagged as:
Customer Service,
IABC,
Oya,
PR,
Reputation
by Daria Steigman on August 25, 2008
There are five concrete steps you can take to position yourself to launch a new business. I’ve talked about Step 1 (Your Value Proposition), Step 2 (Your Contacts), Step 3 (Your Prospects) and Step 4 (Your Business Model). The final step is to create business materials.
You must have something tangible that you can both mail out and bring to meetings that defines who you are, your value proposition, and the services you offer. Depending on how you have chosen to define your business, this could be a single, one-size-fits-all document, or you may want to create several versions targeted to different audiences. Similarly, you will need to draft one or more sample cover letters from which you can pull phrases.
Tagged as:
Business,
Entrepreneurship
by Daria Steigman on August 22, 2008
I’m often asked at networking events about the size of my consultancy. My business model has never been to expand and acquire employees. I like the freedom and independence that comes with being a solopreneur and partnering with really smart marketing communications colleagues.
John Tozzi captures this sentiment well in his recent “Why Stay Small” post on Business Week’s New Entrepreneur blog. He quotes Matt at 37 Signals profile of a NY pizzaria owner:
DeMarco doesn’t care about experts, franchising, or expansion because he doesn’t have to. That’s what you can do when you run your own small business. You can stay small. You can create your own thing and keep it the way you want it.
Tozzi then notes that “we tend to use sales, profit, and growth to measure business success, which ignores the ’soft’ factors like satisfaction.”
Read his full post here.
Tagged as:
Business,
Entrepreneurship,
Independent Thinking
by Daria Steigman on August 21, 2008
One of the great things about social media is how one interesting site can lead you to another. Ever since I set up my RSS feed, I’ve been skimming posts from people as diverse as Interesting conference founder Russell Davies and Harvard Business blogger and author Scott Berkun. And I keep adding more feeds. They’re intellectual breadcrumbs that take me from business leadership to social networking strategy to the art of investing in India. Why? Because knowledge is always valuable, and you never know which byte might help reel in your next client.
Tagged as:
Breadcrumbs,
Social Media,
Social Networking